Bypassing in KPLC token meters poses significant challenges for both consumers and Kenya Power, leading to revenue loss and potential power outages. Here’s a guide on how to detect and remove bypass in your KPLC token meter:
What Causes Bypass Error in KPLC Token Meters?
- Physical tampering: Altering the meter’s internal components or connections.
- External device attachments: Attaching devices to interfere with the meter’s functioning.
- Software tampering: Illegally adjusting the meter’s firmware or communication module.
How to Detect a Bypass in Your KPLC Meter
- Bypass error display: Some meters show a ‘Bypass’ error message.
- Draining of token units: Rapid depletion of token units without a corresponding increase in consumption.
Consequences of Bypassing KPLC Token Meters
- Loss of revenue for Kenya Power.
- Power outages due to meter disabling.
- High token consumption and meter blocking.
How to Remove Bypass in KPLC Token Meter
- Power cycle the meter: Disconnect the power source for 30-60 seconds and reconnect.
- Check wiring connection: Ensure proper wiring without intertwining.
- Request a tamper code: Contact Kenya Power for a reset code.
- Visit Kenya Power offices: Seek assistance from Kenya Power’s customer service.
By following these steps, you can effectively remove bypass in your KPLC token meter and ensure accurate electricity billing.