How to check Mpesa balance

Checking your Mpesa account balance is a quick and straightforward process. There are several ways to do it, and here’s a step-by-step guide:

Method 1: Using Your Mobile Phone (Safaricom Sim Card Required)

1. On your mobile phone, dial the Mpesa shortcode: *150#.
2. Press the call or send button, and a menu will appear on your screen.
3. Select “My Account” or “Check Balance” from the menu options.
4. You will receive an SMS showing your Mpesa account balance.

Method 2: Using the Mpesa App (Smartphone Required)

1. Open the Mpesa app on your smartphone. If you don’t have it, download it from your app store and install it.
2. Log in to the Mpesa app using your PIN or biometric authentication.
3. Your Mpesa account balance will be displayed on the home screen of the app.

Method 3: Using the Safaricom Website

1. Visit the Safaricom website (www.safaricom.co.ke) on your internet browser.
2. Click on the “Mpesa” section on the website.
3. Log in to your Mpesa account using your PIN or biometric authentication.
4. Your Mpesa account balance will be shown on the website.

Method 4: Contacting Mpesa Customer Care

1. Dial 100 on your Safaricom mobile phone to reach Mpesa customer care.
2. Follow the voice prompts to talk to a customer care representative.
3. Request your Mpesa account balance, and they will provide the information.

Note: If you are using a different mobile network in Kenya, the Mpesa shortcode may vary. Check with your service provider for the correct shortcode.

Remember that checking your Mpesa balance is free, and you can do it as often as you like to stay updated on your account’s available funds. Knowing your balance helps you manage your finances better and ensures you have sufficient funds for your transactions.