Here are the steps to follow to send or transfer money from your Western Union account to another Mpesa account in Kenya;
- Go to the Western Union website here: https://www.westernunion.com/ke/en/receive-money.html.
- Register for an account or sign-in to your account if you already have an account.
- On the Western Union dashboard, select the “Get Started Now” button.
- Before you can transfer money from Western Union to your Mpesa account, you need to select the country.
- Choose the recipient country, which in this case, should be Kenya.
- For example, if the receiver is in the United States (US), then select the USA as the country.
- Next, enter exactly the amount of money you want to withdraw from the Western Union to your Mpesa account.
- Please take note of the maximum amount of money you can withdraw from Western Union to the M-Pesa account.
- In the next section, you must choose how you want the person to receive the money.
- The available options are three (3): Mobile Wallet, Cash Pick-Up, and Bank Account.
- If you want to send the Western Union transfer to the recipient’s Mpesa account, then select “Mobile Wallet“.
- Choose your preferred mode of payment.
- Review the following: transfer fee, Western Union exchange rate, Actual amount to transfer.
- Enter your Western Union “Promo Code” if you have one.
- When everything is complete, click on the “Continue” tab to send the money from Western Union to Mpesa account.
- After the transaction is successful, you will then receive a confirmation message indicating that the money transfer from Western Union to the Mpesa account is successful.