How to Receive Money at Western Union in Person

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With Western Union, you can receive money in cash at any of Western Union® Agent location. Just visit one near you with your government-issued ID. You’ll also need to ask the sender for the tracking number (MTCN).

Receiving money at Western Union® Agent location is easy. In order to pick up cash at the Agent location, you will be asked to provide this information:

  • Your full name.
  • Amount expected.
  • Sender’s full name.
  • Sender’s country.
  • Money Transfer Control Number – MTCN.
  • Acceptable ID document.

Acceptable IDs:

  • Current passport
  • National identity card

Other local requirements may be asked for by the Agent’s front line staff at the location.

Transfer limits for receiving money sent via Western Union® services:

  • 2.000 USD (equivalent in UAH) per transaction
  • 7.500 USD (equivalent in UAH) per week
  • 15.000 USD (equivalent in UAH) per month
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