The Safaricom PostPay package, is one of the many products offered by Safaricom PLC. On choosing this package, you’ll pay after making calls, sending texts, and using various data packages.
It’s different from the pre-pay package, where you cannot enjoy Safaricom data, calls, or texts, without loading airtime on your phone.
Note that this package is available to customers who purchase prepay packages, but not corporate accounts.
How to Join Safaricom PostPay using USSD *100#
If you choose to use this method, follow the steps below:
- Dial *100# then select my account
- Select Join PostPay
- Your credit limit will appear and if not, you’ll be required to add your preferred limit.
- For billing purposes, enter your email address.
- Select your preferred Postpay plan.
- Accept the terms and conditions.
How to Join Safaricom PostPay using USSD *544#
- Dial *544# and select Join PostPay
- Your credit limit will appear and if not, you’ll be required to add your preferred limit.
- For billing purposes, enter your email address.
- Select your preferred PostPay plan.
- Accept the terms and conditions.
On following these steps, you’ll receive a notification that your line has been activated for Postpay services.
How to register Safaricom Postpay using the App
- Download mySafaricom app from the Google play store.
- Click on Postpay plans.
- Set your preferred limit.
- Enter your email address.
- Purchase your Postpay plan.
- Accept the terms and conditions.
Safaricom PostPay packages
Below are the packages you’ll enjoy as a Postpay customer:
Ksh 1,050 per month
- 5 GB worry free data.
- 400 minutes.
- Worry free SMS.
Ksh 2,100 per month
- 15 GB worry free data.
- 1,000 minutes.
- Worry free SMS.
Ksh 3,150 per month
- 25 GB worry free data.
- 1,500 minutes.
- Worry free SMS.
Ksh 5,200 per month
- Worry free data.
- 2,500 minutes.
- Worry free SMS.
Ksh 10,430 per month
- Worry free data.
- Worry free minutes.
- Worry free SMS.
How to Pay for Safaricom PostPay Services
- Go to M-Pesa Menu
- Select PayBill
- Enter business number 200200 (PayBill Number)
- Use your mobile number as the account Number
- Enter the amount (Bill) to pay
- Then enter your M-Pesa PIN
- Confirm that the details are correct, then send
- Wait for the M-Pesa Transaction confirmation SMS
Terms and Conditions
- Your monthly bill will be sent through SMS and email
- Payment will be required by the 5th day of every month
- Once you pay, you will receive a notification confirming successful payment.
- On 7th day after due date, subscribers who have not paid their bills to receive a notice to disconnect.
- If you pay through M-Pesa after disconnection, you will be reconnected within 20 minutes.
- Subscribers who remain in default 90 days after the due date will automatically be terminated on the Service and transferred back to PrePay.
- Safaricom will forward your details to CRB if you remain in default 106 days after due date.
- CRB listing will be done 120 days after the due date.
Safaricom PostPay PayBill Number
200200 is the PayBill Number for Safaricom PostPay services.
Who is eligible for PostPay?
PostPay is available to all Safaricom pre-pay customers, with the exception of business accounts, who are not eligible.
Advantages of Safaricom PostPay
- It is possible to increase and lower your limit, as well as to purchase Bundles that include minutes, SMS, and data usage.
- PostPay can be terminated using the mySafaricom App or the USSD code *544#.
- The bundles have no-expiry
How to Exit Safaricom PostPay
In order to terminate the Service, you will be required to send mail to advantage@safaricom.co.ke.
Safaricom Customer Care Contacts
You can access customer care through *200#.
