Securing your individual account on OKX is paramount to protect both your account and assets. Identity verification is a crucial step in maintaining a safe exchange environment, preventing fraud, and mitigating illegal activities. This guide will walk you through the seamless process of completing identity verification, allowing you to trade and manage deposits/withdrawals with confidence.
Getting Started on the Web: Log in to your OKX account at okx.com and navigate to the verification page located under the profile icon > Verification. Select “Individual account” and continue the process.
Getting Started on the App: Open the OKX app, go to User Center, then navigate to Profile and Settings. Choose “Identity verification” under Profile.
Identity Verification Steps:
- Basic Info:
- Provide accurate and up-to-date information, including your full legal name, date of birth, and country of residency.
- ID Documents:
- Submit valid government-issued IDs, passports, or driving licenses meeting specific requirements, such as clear visibility, unexpired status, and inclusion of all document corners.
- Selfies:
- Follow guidelines for taking selfies, ensuring your entire face is within the oval frame and avoiding masks, glasses, or hats.
- Proof of Address (if applicable):
- Upload a document displaying your current residential address and legal name, issued within the last 3 months.
Submission and Review: Once all verification elements are prepared, submit your application. OKX will review it within 24 hours and provide results. For any inquiries, utilize the AI chatbot available in the OKX Support Center on the website or app, or reach out to customer support through the chatbot.
