How to Pay NHIF Penalty: A Step-by-Step Guide

If you’ve missed your National Hospital Insurance Fund (NHIF) contributions and are facing penalties, you can settle them following these steps:

Step 1: Visit the NHIF Website

1. Open your web browser and go to the NHIF official website (www.nhif.or.ke).

Step 2: Access the Self-Service Portal

1. On the NHIF website’s homepage, locate and click on the “Self Service” tab.

Step 3: Log In or Register

1. If you have an NHIF account, log in using your details (username and password).
2. If you don’t have an account, register by providing your NHIF number, ID/passport number, and phone number.

Step 4: Check Your Penalty

1. Once logged in, navigate to the “Penalty Statement” section. Here, you can view details of your outstanding penalty, including the amount owed and the penalty period.

Step 5: Generate an Invoice

1. After reviewing your penalty statement, generate an invoice for the outstanding amount. Click on the “Generate Invoice” option.

Step 6: Make Payment

1. With the invoice generated, proceed to make the payment. NHIF offers several payment options:a. Mobile Money (M-PESA):
   • Go to your mobile money menu (e.g., M-PESA on Safaricom).
   • Select “Lipa na M-PESA.”
   • Choose the “Pay Bill” option.
   • Enter the NHIF Pay Bill number (200222).
   • Enter your NHIF account number as the account number.
   • Input the penalty amount.
   • Enter your M-PESA PIN and confirm the payment.
   b. Bank Deposit:
   • Visit any bank branch that accepts NHIF payments.
   • Fill out a deposit slip with the NHIF Pay Bill number (200222) and your NHIF account number.
   • Deposit the penalty amount.
   c. NHIF Branch Offices:
   • Visit your nearest NHIF branch office.
   • Pay the penalty amount in cash or through other available payment methods.

Step 7: Confirm Payment

1. After making the payment, you’ll receive a confirmation message via SMS or email. Keep this confirmation as proof of payment.

Step 8: Verify Penalty Clearance

1. Return to the NHIF Self-Service Portal.
2. In the “Penalty Statement” section, check to ensure that your penalty status is now clear. It may take some time for the system to update.

By following these steps, you can efficiently settle your NHIF penalty and maintain uninterrupted access to NHIF benefits. Remember to always keep your NHIF contributions up to date to avoid future penalties.