There are several ways to contact Safaricom, one of the largest telecommunications companies in Kenya. Some options include:
- Call Safaricom’s customer care line: Dial 100 from any Safaricom line, or 020 4234000 from any other line.
- Send an email to Safaricom: You can email Safaricom’s customer care team at customercare@safaricom.co.ke.
- Visit a Safaricom shop: You can visit a Safaricom shop in person to speak with a customer service representative. To find a shop near you, visit Safaricom’s website and use the “Shop Locator” tool.
- Contact Safaricom through social media: You can also contact Safaricom through their social media accounts on Facebook, Twitter, and Instagram.
- Use the Safaricom Self-Care portal: The Safaricom Self-Care portal allows you to manage your account online, including checking your balance, paying bills, and more. To access the portal, visit the Safaricom website and click on the “Self-Care” tab.
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