M-Pesa Agent Requirements, Sub-Agents, Application and Commission

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M-Pesa is a secure mobile money transfer, and microfinancing service. It is a Safaricom product that facilitates money transfers via phone and was launched in 2007.

M-Pesa Agent Requirement

As any other business or job in Kenya, there are requirements or qualifications for one to become an M-Pesa Agent. The first requirement to become an M-Pesa agent is to have an aggregated M-Pesa sim card. To get the sim card, register with an authorized Safaricom dealer. Below is a simple guideline on the requirements you ae required to meet to become an M-Pesa Agent:

  • You must have a registered limited company that has been operation for the last six months.
  • Have at least three outlets operating under a registered limited company
  • Pay the amount charged by the Safaricom M-pesa dealer to acquire the Sub agent aggregated till line
  • As an agent, maintain a minimum float of Ksh.30, 000 for the M-pesa till line
  • To provide your details such as your full names, national ID and contact information etc.
  • A certificate of good contact and its ID of the operator should be provided.
  • The details of the business including the name
  • Any other equipment or item necessary to conduct the business like desks, chairs, stationary, pens etc.
M-Pesa Sub-Agents

The Sub agent gets 80% of the earnings while the Agent receives 20% from the sub agent’s earnings. The sub agent also loses control over the float since the agent manages it.

Sub agent requirements and application
  • The following are the requirement to meet before being issued with the M-Pesa line by a Safaricom M-Pesa agent or dealer.
  • You must provide Safaricom with the permits for all your outlets to get an M-Pesa line.
  • You must also provide Safaricom with police clearance, banking license from a reputable financial institution and tax certificates.
  • Your national ID
  • M-pesa minimum float of Ksh. 20,000
  • Once you present all the required requirements, you will need to fill in an application form for your M-pesa agent head office.
  • You will then get an M-Pesa line that you will be using.
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M-Pesa Agent application

Once you have filled and submitted your forms Safaricom will review them.  You meet all the requirements you will be given a till number that you will use.

M-pesa Agent Commission
Amount (transaction band)Deposit commission in Ksh.Withdrawal commission in Ksh.
50 – 10045
101 – 51088
511 – 1,010910
1,011 – 1,5101012
1,511 – 2,5101115
2,511 – 3,5101220
3,511 – 5,0101425
5,011 – 7,5102030
7,511 – 10,0102835
10,011 – 15,0104045
15,011 – 20,0205560
20,021 – 25,0207165
25,021 – 30,0208770
30,021 – 35,02010370
35,021 – 40,020119100
40,021 – 45,020135150
45,021 – 50,020150180
50,021 – 60,020190200
60,021 – 70,000190200