Jumia has two customer care contacts, 0700 000 990 and 0711 011 011.If you have any complaint about the company, those are the numbers to call.
Alternatively, you can send an email to customercare@jumia.co.ke
Operating Hours: Mon-Fri, 8am-8pm; Sat-Sun, 9am-3:00pm; Public Holidays, 9am-3:00pm.
Most customers contact Jumia when they find that the products they bought are fault. Contacting the two numbers above will be of great help.
You can also visit Jumia website via this link and chat with their staff: https://c.jumia.io/?a=1840&c=9&p=r&E=kkYNyk2M4sk%3D&utm_campaign=1840
Jumia is the best online shop in Kenya.
