Airtel’s dedicated Customer Care representatives are available 24 hours to attend to all your inquiries, complaints, and basic service needs regarding Airtel services. Here is how to Contact Airtel Customer Support in Uganda
Talk to a customer care agent
Call Airtel toll-free helpline 100 from an Airtel mobile or 0705100100 from another line.
Note: Airtel will only allow you to talk to a customer care agent after you have selected the reason for contacting customer care. Some reasons have automated voice responses. Therefore, every time I want to speak directly to the Airtel customer care agent, I select the reason as “Mobile Money” then finalize it with “Mobile Money Reversal“. This way, you will be connected to the Airtel customer care agent immediately.
Connect via Social Media
E-mail on customerservice@ug.airtel.com or fill out a Contact Us form.
Twitter: twitter.com/Airtel_Ug
Facebook: facebook.com/airteluganda/
WhatsApp: 0752600222
