In Kenya, mobile airtime is a daily necessity—but not everyone knows you can easily buy Airtel airtime using M-Pesa, even if you’re not using a Safaricom line. Whether you’re new to Airtel or simply forgot how to do it, this step-by-step guide on how to Buy Airtel Airtime from M-Pesa in Kenya seamlessly through M-Pesa Paybill.
Let’s walk through the process and answer all the frequently asked questions—so next time you or someone else needs to top up, you’re good to go in under 2 minutes.
Table of Contents
🔑 Key Takeaways
- You can buy Airtel airtime from M-Pesa using the Paybill number 220220.
- The service is available 24/7, including weekends and holidays.
- It works even if you’re buying for another number.
- You’ll need to enter your Airtel phone number as the account number during the transaction.
- Several platforms also allow airtime top-ups, including Pesapal, JumiaPay, and Airtel Kenya’s website.
How to Buy Airtel Airtime from M-Pesa (Step-by-Step)
Here’s the simplest and most direct method using M-Pesa’s Paybill service:
✅ Step 1: Open the M-Pesa Menu
- Dial
*150#or go to the M-Pesa app if you’re using it. - Select “Lipa na M-Pesa”.
✅ Step 2: Select Paybill
- Choose “Paybill” (Business number option).
✅ Step 3: Enter the Paybill Number
- Input 220220 — this is the official Paybill number for Tingg/Airtel.
✅ Step 4: Enter the Airtel Number
- In the “Account Number” field, enter the Airtel mobile number you want to top up (e.g.,
0732xxxxxx).
✅ Step 5: Enter the Amount
- Enter the amount of airtime you wish to purchase (e.g., KES 50, 100, 500).
✅ Step 6: Confirm and Complete the Transaction
- Review your details and confirm using your M-Pesa PIN.
You’ll receive a confirmation SMS from M-Pesa and another one from Airtel confirming your airtime purchase.
Alternative Options to Buy Airtel Airtime via M-Pesa
Besides the direct method using Paybill, here are other ways to buy Airtel airtime with M-Pesa:
1. Using Online Platforms
Websites like:
…allow you to enter your Airtel number and pay using M-Pesa with ease. They’re also useful if you’re buying airtime for someone else remotely.
💡 Pro Tip: Some platforms like JumiaPay offer cashback deals or discounts when topping up, so keep an eye out!
2. Mobile Apps
Apps such as Tingg, Airtel App, or MySafaricom App (if linked to third-party accounts) may offer integrated features to buy airtime across networks.
Why Use M-Pesa to Buy Airtel Airtime?
- Convenience: No need to find an Airtel scratch card or dealer.
- Speed: The transaction takes under a minute.
- Remote Top-Up: Easily send airtime to family members or friends using Airtel.
- Secure: M-Pesa has encryption and PIN verification, keeping your money safe.
FAQ: Buying Airtel Airtime from M-Pesa
❓Can I buy Airtel airtime from M-Pesa if I don’t use Airtel?
Yes. You can top up someone else’s Airtel line even if you use a Safaricom SIM, as long as you know their Airtel number.
❓Is there a charge for using Paybill 220220?
Usually, M-Pesa will deduct a small fee (KES 1-4 depending on the amount), but many services absorb the charge. Always double-check your transaction summary before confirming.
❓Can I reverse a wrong Airtel airtime transaction?
If you sent airtime to the wrong number, immediately call Safaricom Customer Care (100) and/or Airtel Customer Care (100 from Airtel line). Reversals aren’t guaranteed but are sometimes possible if reported fast.
❓What is the Paybill number for buying Airtel airtime from M-Pesa?
The official Paybill number is 220220, used via Tingg Africa, a licensed aggregator.
❓Is it safe to use platforms like JumiaPay or Pesapal?
Yes—both are licensed digital payment providers in Kenya and are widely used across the country. Just ensure you’re using their official websites or apps.
Final Thoughts
If you’ve been wondering how to buy Airtel airtime from M-Pesa, you now have a clear, easy-to-follow answer. No more queues, no more hassle—just dial, pay, and top up.
Whether you’re topping up for yourself, your parents, or your side hustle phone, using M-Pesa makes it simple. And with platforms like Tingg Africa and JumiaPay, you have even more options at your fingertips.
