Looking for your HELB clearance certificate to secure a job or apply for official documentation? Whether you’re a loanee or non-loanee, this comprehensive 2025 guide will show you exactly how to apply for and download your certificate both online and offline in Kenya.
Table of Contents
- 1 🔍 What Is a HELB Clearance Certificate?
- 2 📄 Types of HELB Compliance Certificates
- 3 💻 How to Get Your HELB Clearance Certificate Online (HELB Portal)
- 4 🌐 How to Get Your HELB Clearance Certificate via eCitizen
- 5 📱 How to Clear HELB Loan via USSD Code
- 6 💰 How to Pay HELB Loan via the Portal
- 7 🧾 How to Get a Non-Beneficiary HELB Compliance Certificate
- 8 🙋♀️ Frequently Asked Questions (FAQs)
- 9 🔚 Final Thoughts
🔍 What Is a HELB Clearance Certificate?
A HELB clearance certificate is an official document issued by the Higher Education Loans Board (HELB). It proves that:
- You’ve repaid your HELB loan (for beneficiaries), or
- You never received a loan and are in good standing (for non-beneficiaries)
Employers and government agencies may require this certificate before hiring or offering grants/contracts.
📌 Learn more about the HELB interest rates, penalties, and requirements
📄 Types of HELB Compliance Certificates
- Loanee Compliance Certificate – For individuals who received HELB loans and are either fully paid or currently making regular payments.
- Non-Loanee Compliance Certificate – Issued to those who did not benefit from a HELB loan.
Both types are available for free through the HELB portal or eCitizen platform.
💻 How to Get Your HELB Clearance Certificate Online (HELB Portal)
Follow these steps if you’re using the HELB self-service portal:
- Go to the HELB student portal.
- Log in or create a new account.
- Click Self Serve → Certificate.
- Select Reprint Certificate.
- Download your clearance certificate as a PDF.
🌐 How to Get Your HELB Clearance Certificate via eCitizen
If you prefer using the eCitizen portal:
- Log in using your National ID and eCitizen password.
- Go to the Higher Education Loans Board (HELB) services.
- Select HELB Clearance (for loanees) or Get Compliance (for non-loanees).
- Generate and download your certificate instantly.
Note: HELB compliance certificates are valid for one year from the date of issue.
📱 How to Clear HELB Loan via USSD Code
Before applying for the certificate, make sure you’re compliant. Here’s how to repay your loan using USSD:
- Dial *642# on your phone.
- Log in or register.
- Choose Loan Repayment → Repay Loan.
- Select M-PESA or Employer for payment.
- Enter your amount and M-PESA PIN.
- You’ll receive a confirmation SMS from HELB.
🔗 Learn about other HELB services using the *642# USSD code.
💰 How to Pay HELB Loan via the Portal
To pay via the HELB portal:
- Visit the HELB student portal.
- Log in and click Self Serve.
- Choose Loan Repayment.
- Enter the amount and preferred payment method.
- Complete M-PESA STK prompt.
- Confirm your payment.
Once payment is confirmed, go ahead and generate your certificate.
🧾 How to Get a Non-Beneficiary HELB Compliance Certificate
If you never received a HELB loan, follow these steps:
- Create a HELB account or log in on portal.hef.co.ke.
- Click Get Compliance under the certificates section.
- Download and print your certificate for use.
You can also do this via eCitizen.
🙋♀️ Frequently Asked Questions (FAQs)
How can you get your HELB clearance certificate online?
Use either the HELB portal or eCitizen to download your certificate.
How long does it take to get HELB clearance?
Under 15 minutes, if your loan is cleared or you’re compliant.
What is the HELB USSD code?
Dial *642# to access HELB services like loan repayment and checking loan status.
Can I get a certificate if I’ve never taken a HELB loan?
Yes. Apply for a non-loanee compliance certificate via HELB or eCitizen.
Do I need to pay to get the HELB certificate?
No. The clearance or compliance certificate is free of charge.
Can I visit a Huduma Centre for this?
Yes. You may also get your certificate physically at any Huduma Centre or the HELB main office at Anniversary Towers.
🔚 Final Thoughts
Getting your HELB clearance certificate is now faster and more accessible than ever. Whether you’re applying for a job, scholarship, or tender, this document proves your compliance with the Higher Education Loans Board.
⚠️ Disclaimer: This article is for informational purposes only and is not a substitute for legal or financial advice. Always consult HELB directly for official queries.
