The Kenya Power and Lighting Company (KPLC) has issued a public alert warning buyer of an emergency system disruption affecting the buy of electrical energy tokens.
In a discover on Thursday, June 26, Kenya Power mentioned that the disruption will have an effect on pay as you go prospects for 2 hours ranging from 11:00 p.m.
“Kenya Power needs to tell its pay as you go prospects that electrical energy token buy providers will probably be briefly unavailable for 2 hours beginning at 11:00 p.m. tonight. This is because of an emergency system upkeep train geared toward enhancing service effectivity and enhancing buyer expertise,” mentioned KPLC.
To keep away from any inconvenience, prospects have been suggested to buy tokens earlier than the scheduled upkeep time.
For help, prospects have been directed to succeed in Kenya Power via their nationwide contact centre by calling 97771, dialling USSD *977#, or messaging the corporate on its official social media platforms.
KPLC had on Monday, May 12, confirmed that the corporate was experiencing a system interruption that was affecting the fee of electrical energy payments via its Paybill 888888.
The firm directed prospects to make funds on the Kenya Power banking halls situated at numerous factors throughout the nation because it was working to revive normalcy.
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