KPLC USSD Code and How to Use KPLC Online Portal

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KPLC
KPLC

The KPLC USSD code is *977# which provides more than 5 services; these are: prepaid service, postpaid service, new connections, report incidences and manage accounts.

Other ways are via:

  • Visit the nearest KPLC Branch.
  • Address: P.O. BOX 30099, Nairobi, Kenya, 00100.
  • Email Address: customercare@kplc.co.ke
  • Website: www.kenyapower.co.ke
  • Twitter: @kenyaPower_care
  • Facebook: @KenyaPowerLtd
  • Support Service Number: +254 20 3201680

KPLC Online portal

You can also check the KPLC bill online by visiting the KPLC online portal. Here is how to go about it:

  • Visit the KPLC website kplc.co.ke
  • Open the tab My Bill which will redirect you to another tab where you might be required to enter your details to create a KPLC online account.
  • However, this is optional. If you don’t intend to create an account, just go ahead and click the first tab on your right-hand side Bill/Meter Query
  • This will redirect you to a tab where you will need to fill in your account number. Click search and within a few seconds, you will receive your bill balance.

Kenya Power Share Price

Kenya Power & Lighting Company is one of the listed companies on the Nairobi Securities Exchange (NSE) traded under the ticker symbol KPLC.  The Intentional Securities Identification Number given to NSE: KPLC is KE0000000349. It is currently the 31st most valuable stock on the NSE with a market capitalization of KES 2.85 billion, which is about 0.131% of the NSE equity market.

The current share price of KPLC is KES 1.46. However, it began the year 2022 with a share price of KES 1.75 and has lost 16.6% of that price valuation. This ranks it 52nd on the NSE in terms of year-to-date performance.

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KPLC Universal Tamper Code

The Universal Tamper code helps you to unlock KPLC token meter. Below is a step-by-step guideline on how to activate a new KPLC token for the first time.

Connect the C.I.U token meter to a wall socket and switch it on.

Enter the number 59698686 followed by the meter number and press okay.

Once it accepts the number proceed to enter the next number 12754194144864505970 and then OK

Once it also accepts that number Key in your meter number.

You have successfully activated your meter.

Con Fail KPLC

Recharging tokens to get back connected to power again may at some point raise challenges that make the process quite cumbersome. Having basic skills on how to troubleshoot and solve some of the challenges associated with the use of these KPLC tokens can come in handy and save you the costs of hiring an electrician to fix your problem.

 Below is how to troubleshoot the con fail problem.

The error occurs while trying to recharge tokens on a token meter that goes on and off and turns blank when tokens are over.

Once the token meter displays the configuration error con-fail unplug the socket and plug it again. This should clear the error of the token meter and display as usual.

If your token meter is not mounted on the wall and the problem persists, carry the meter token and the socket plug cable to the neighbor’s house to troubleshoot. Plug the cable in the token meter and the power socket. The meter should automatically read.

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Recharge your meter and automatically your house will be connected to power once you have recharged the tokens.

In addition to that here is some general information, when your meter is plugged on the wall, make sure the token meter wire is well connected to the power adapter.

If the wires are lose you can easily fix them in their right position and your meter will display as required.

Kenya Power Vacancy

To enquire about a job vacancy in the Kenya Power Company contact their Contact Center via their hotline numbers 95551/ 0703070707/ 0732170170 for service-related inquiries.

You can also email them at customercarenairobi@kplc.co.keor visit their website https://www.kplc.co.ke/.  They also offer paid Industrial Attachments and paid internships. Contact them today to Apply!