Kenya Ports Authority is headquartered in Mombasa, the contacts for the government parastatal are as follows:

Telkom Kenya ISDN:  (041) +254 2112999 / +254 2113999 – Operator Assistance (if you don’t know the extension)
                                     +25441211 xxxx – if you know the required telephone extension,​ dial 211 followed by the extension number

which is usually four digits.

Safaricom ISDN:        +254709092999/+254709093999 – Operator Assistance.

 +25470909xxxx – If you know the required telephone extension, dial 070909 followed by the extension number

which is usually four digits.

Airtel ISDN:                 +254730653999 – Operator Assistance.

+25473065xxxx – If you know the required telephone extension, dial 073065 followed by the extension number

which is usually four digits.

Access to Information Officer 
(Mr. Hajj Masemo)  
Tel: +254 41 2113558
Mobile No.: +254716976060
Email: hmasemo@kpa.co.ke

NAIROBI ICD

Telkom Kenya ISDN:   +254 20 6931000

Safaricom GSM:         +254723786759/+254723786760

GSM ( cellular)

+254 722 208674
+254 720 202424 / 202525
+254 722 208661 -2, 3, 4, 5,7,8,9
+254 734221211- zain (airtel)
+254 720 312211- safaricom​
+254 735 337941-6- zain(airtel)
CDMA (wireless) +254 ​20 3575880 – 9

Email Contact

customerfeedback@kpa.co.ke; ca@kpa.co.ke

The company also has important contacts you must note down. Below are the useful contacts you must have especially for security reasons:

Useful Contacts

​Port Fire Station​Telephone: +254412113444Email: Ethics & Intergrity Telephone: +254412113646Email: Bandari ClinicTelephone: +254412113222Email: Port Police
Telephone: +254412112633Email: Security Control TowerTelephone: +254412113990Email: Marine Control TowerTelephone: +254412113541Email:
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