How to register for Safaricom’s M-Tiba

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M-Tiba
M-Tiba

M-TIBA is a health financing technology platform for consumers, insurers, healthcare providers, and governments. It is a proven health system integrator that is revolutionizing the management of large-scale health schemes and supporting the drive for universal health coverage in Africa.

For as little as Kes. 10 M-Tiba any Kenyan is eligible to register to the M-Tiba service and can add any family member whom they can pay for as well using M-Tiba. 

Why should you join M-TIBA?

Funds stored in M-TIBA can only be used to pay for services and medication at specific healthcare facilities that are contracted by CarePay and PharmAccess to offer M-TIBA.

By joining M-TIBA you immediately gain access to an expanding pool of M-TIBA users within your catchment area and tap into a target market that has reliable healthcare financing.

This should lead to a more reliable and predictable income stream for your facility. Clients can pay from their M-TIBA directly into your healthcare facility’s M-TIBA account. Funds in your facility’s M-TIBA account can be immediately withdrawn into your M-PESA or bank account.

M-TIBA Benefits

  • Access to more paying clients with accessible funds in their M-TIBA health wallet
  • Increased revenue collection because you serve clients with the ability to pay
  • Better security by shifting from cash to digital transactions.
  • Free financial and clinical performance dashboards for decision making
  • Settlement of claims within 48 hours
  • Access to unsecured loan products through M-TIBA “Cash Advance”
  • Quality assessment and quality improvement plan
  • Easy application through your phone, with minimal processing time.
  • Easy repayment through automatic deductions from your Lipa na M-Pesa and/or M-TIBA transactions.
  • Competitive interest, (on a reducing balance) per month.
  • The equipment is collateral.
  • Flexible loan tenure up to 36 months.
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How to register on M-TIBA

There are multiple ways to register on M-TIBA:

  • Simply dial *253#
  • visit an M-TIBA agent
  • At any of the facilities that carry the M-TIBA logo
  • By calling M-TIBA Toll Free line 0800 721253.

How to check your M-Tiba balance;

From your mobile phone, dial *253# and enter your M-Tiba PIN or just press “1” if you have forgotten your PIN then select option 2 “My MTIBA”, available products will be displayed along with available balances.