Need to check if you are listed on CRB? This is how you go about it. Check your status through USSD by dialing Metropol code *433# or by downloading the Metropol Crystopol app.

Check CRB status using ussd code *433# (Check if you are blacklisted)

  • Dial *433# on your phone.
  • Select Listing status by Pressing 1 (Credit score, Credit report, clearance certificate, who has listed me)
  • Input your PIN (or if you have forgotten it Press 1 to reset. A new PIN will be sent to you via SMS)
  • Press 1 to confirm if you want to order for listing status.
  • You will be asked to pay Ksh 50 using MPESA to get your listing status, Press 1. (Or press 0 to receive CRB payment instructions via SMS)
  • Complete payment using m-pesa.
  • You will receive a message from Metropol confirming payment has been received.
  • Finally you will receive a message confirming whether or not you are listed on CRB. ***

Check who has Blacklisted you

Want to know who has blacklisted you on CRB? Follow this procedure below.

  • Dial *433# on your phone.
  • Select who has listed me by Pressing 5 (Credit score, Credit report, clearance certificate, who has listed me)
  • Press O.K
  • Input your PIN (or if you have forgotten it Press 1 to reset. A new PIN will be sent to you via SMS)
  • Press 1 to confirm if you want to know who has listed me and confirm by pressing O.K.
  • You will be asked to pay Ksh 100 using MPESA to get who has listed me, Press 1. (Or press 0 to receive CRB payment instructions via SMS)
  • Complete payment using m-pesa.
  • You will receive a message from Metropol confirming payment has been received.
  • Finally, you will receive a message confirming who has listed you on CRB.
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To be blacklisted on CRB means, that you have been negatively listed for defaulting on agreed loan payments with a credit provider. This credit provider can be a bank, mobile lender, MFI, or a Sacco.