Are you wondering how to forward Safaricom calls? Have you recently changed your Safaricom phone number and want calls made to your previous number forwarded to the new one? perhaps you want your calls forwarded to voicemail when you don’t answer or when you’re unreachable? Here’s how.

Safaricom has a simple way that subscribers can use to forward or divert incoming calls. The process can be achieved by using simple USSD shortcodes.

How to forward Safaricom calls to voicemail

  1. When you want to divert calls when you are on another call to voicemail, dial **61*0722122122# or **61*0722188188# or **67*0722122122# or **67*0722188188#
  2. on your Safaricom line.
    • To check whether you have call forwarding on, dial *#67# or *#61#
  3. To divert calls when you are not reachable to voicemail, dial **62*0722122122# or **62*0722188188# 
    • You can check the status by dialing *#62#
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